C-TRAN Rider SurveyThank you for participating in the C-TRAN rider survey. There are 14questions listed below about yourself and your experiences riding C-TRAN.If you have never used the C-TRAN system in Clark County, Washington, pleasedo not fill out the survey.Name of C-TRAN rider (optional):Your email address (optional):(Your name and email will NOT be forwarded to any mailing lists orused for marketing purposes)1. Gender:FemaleMale2. Age:Under 1213-1819-25Over 253. On average, how many one-way trips do you make on C-TRAN or connectingbuses each week?Under 45 to 89 to 1213 or more4. How safe do you feel riding the bus?Very SafeSafeIt's OKUnsafeVery Unsafe5. For how many years have you been a bus rider?1 or less2 or 34 or 56 or 78 or more6. Why do you use the bus? (mark all that apply)Saves MoneySaves TimeBetter forthe environmentAllowstime to get other things done (writing, reading, etc.)I don't havea driver's licence7. Do you have a car you could drive instead of taking thebus?YesNoSome of the time8. Bus drivers are not able to make change on the bus. How do youprepare to pay the fare?Plan to takethe exact amount of the fareUse a pass9. How safe do you feel on the bus compared to riding in a car?Muchsafer on a busSafer on abusThey are aboutthe sameSafer in acarMuchsafer in a car10. Has a bus ever broken down or been in an accident while you werea rider?Yes, severaltimesYes, onceNo, neverIf yes, a bus has broken down, how was it handled by C-TRAN?11. If you sit next to a stranger on the bus, how do you behave?(Do you read, ignore the person by staring out the window, strike up aconversation, etc.)12. Side-facing seats are reserved for the elderly or disabled. Domost bus riders you observe leave these seats for the elderly or disabled?YesNoHave notreally noticed13. C-TRAN has a SafeWatch program. That means every C-TRAN bus isa safe "block house on wheels." Anyone can flag down a C-TRAN vehicle,if they need help. All C-TRAN drivers have access to emergency help withtheir radios. To add to safety, C-TRAN vehicles have been installed withsurveillance cameras.As a bus rider, have you ever been on a bus when one of these specialsafety features (SafeWatch, emergency radio calls, surveillance cameras)have been used?YesNoIf you have observed a safety feature being used, please briefly describethe situation(s):14. Do you, as a C-TRAN rider, have any other thoughts to share aboutriding C-TRAN?Thank you for your time!
Thank you for participating in the C-TRAN rider survey. There are 14questions listed below about yourself and your experiences riding C-TRAN.If you have never used the C-TRAN system in Clark County, Washington, pleasedo not fill out the survey.
Name of C-TRAN rider (optional):Your email address (optional):(Your name and email will NOT be forwarded to any mailing lists orused for marketing purposes)
1. Gender:
Female
Male
2. Age:
Under 12
13-18
19-25
Over 25
3. On average, how many one-way trips do you make on C-TRAN or connectingbuses each week?
Under 4
5 to 8
9 to 12
13 or more
4. How safe do you feel riding the bus?
Very Safe
Safe
It's OK
Unsafe
Very Unsafe
5. For how many years have you been a bus rider?
1 or less
2 or 3
4 or 5
6 or 7
8 or more
6. Why do you use the bus? (mark all that apply)
Saves Money
Saves Time
Better forthe environment
Allowstime to get other things done (writing, reading, etc.)
I don't havea driver's licence
7. Do you have a car you could drive instead of taking thebus?
Yes
No
Some of the time
8. Bus drivers are not able to make change on the bus. How do youprepare to pay the fare?
Plan to takethe exact amount of the fare
Use a pass
9. How safe do you feel on the bus compared to riding in a car?
Muchsafer on a bus
Safer on abus
They are aboutthe same
Safer in acar
Muchsafer in a car
10. Has a bus ever broken down or been in an accident while you werea rider?
Yes, severaltimes
Yes, once
No, never
If yes, a bus has broken down, how was it handled by C-TRAN?
11. If you sit next to a stranger on the bus, how do you behave?(Do you read, ignore the person by staring out the window, strike up aconversation, etc.)
12. Side-facing seats are reserved for the elderly or disabled. Domost bus riders you observe leave these seats for the elderly or disabled?
Have notreally noticed
13. C-TRAN has a SafeWatch program. That means every C-TRAN bus isa safe "block house on wheels." Anyone can flag down a C-TRAN vehicle,if they need help. All C-TRAN drivers have access to emergency help withtheir radios. To add to safety, C-TRAN vehicles have been installed withsurveillance cameras.
As a bus rider, have you ever been on a bus when one of these specialsafety features (SafeWatch, emergency radio calls, surveillance cameras)have been used?
If you have observed a safety feature being used, please briefly describethe situation(s):
14. Do you, as a C-TRAN rider, have any other thoughts to share aboutriding C-TRAN?